Click here to use our website with more accessibility support, for example screen readers

Great Style. Great Service.

Introduction

Great Britain's Number 1 Online Clothing Retailer†
Source: Kantar WorldPanel Fashion, data provided year ending 20 December 2015.

Delivery

Standard Delivery Information

We deliver direct to your work or home address via Skynet. Delivery is free on all orders over $35.00. Standard delivery is otherwise charged at $6.00 regardless of order size and will be despatched within 3 - 5 working days, subject to availability of the products you have ordered. Please allow extra days for local holidays, UK national holidays, weekends and sale time. Next reserves the right to amend or change the free delivery offer at any time, but we promise to notify customers at least 14 days in advance using the email contact details provided to us.

Average Lead Times By City

Adelaide, Brisbane, Melbourne, Perth & Sydney Metropolitan areas – 3 Working Days

All other areas – Up to 5 working days

Please allow extra days for delivery during Australian holidays, UK national holidays, weekends and sale time. We’re sorry, shipping to an alternative address in another country is not possible. Please be aware that if you place multiple orders close to each other, they may be packed together to ensure you receive the goods as quickly as possible.

*Average delivery times should be used as a guide only

Returns

All returns should be sent to our following address:

NEXT Po Box 6068 Alexandria NSW 2015 Australia You can return any unused item within 28 days of receipt for a full refund via post using the returns label on the reverse of your delivery note.

Postage must be paid by the sender and will not be refunded by Next. (This does not affect your statutory rights).


FREE Paypal Returns (for Paypal purchases only)

Free returns for paypal customers*

Online shopping just got even easier! We know that you sometimes want to return something and Paypal have now made it incredibly convenient to do so. If you use Paypal to order items online then all you need to do is:

1. Log into your Paypal Account once you have received your Next refund and complete the claim form within 30 days of making your purchase

2. Simply select your transaction and complete the Request Return Shipping Refund form

3. Remember to include your receipt(s) as proof of postage

4. Your refund will be applied to your PayPal account

You can find out more on the Paypal website click here


Payment Methods

Our flexible payment methods mean you can pay by Visa, Mastercard, AmEx, Diners and PayPal.

Customs

Most shipments will not incur any extra charges. However, shipments of a very high value may be subject to import duties and taxes. For further information please click here

Womens Size Guide

We've improved the size guides on womens clothing.



Customer Care

Our friendly customer service advisors will be happy to assist you on our 24 hour, toll-free helpline: 0282798630.

Confirm Country Change

Are you sure you want to navigate away from this site?

If you navigate away from this site
you will lose your shopping bag and its contents.

Cancel