Great Britain's Number 1 Online Clothing Retailer† Source: Kantar WorldPanel Fashion, data provided year ending 20 December 2015.
Standard Delivery Information
We deliver direct to your work or home address via Skynet. Delivery is free on all orders over $35.00. Standard delivery is otherwise charged at $6.00 regardless of order size and will be despatched within 3 - 5 working days, subject to availability of the products you have ordered. Please allow extra days for local holidays, UK national holidays, weekends and sale time. Next reserves the right to amend or change the free delivery offer at any time, but we promise to notify customers at least 14 days in advance using the email contact details provided to us.
All returns should be sent to our following address:
Po Box 6068
You can return any unused item within 28 days of receipt for a full refund via post using the returns label on the reverse of your delivery note.
Postage must be paid by the sender and will not be refunded by Next. (This does not affect your statutory rights).
Free returns for paypal customers*
Online shopping just got even easier! We know that you sometimes want to return something and Paypal have now made it incredibly convenient to do so. If you use Paypal to order items online then all you need to do is: 1. Fill out the online form found in the claim portal 2. Add your receipts as proof of postage 3. Submit your claim to Paypal via email You can find out more on the Paypal website click here
Our flexible payment methods mean you can pay by Visa, Mastercard, AmEx, Diners and PayPal.
Most shipments will not incur any extra charges. However, shipments of a very high value may be subject to import duties and taxes. For further information please click here
We've improved the size guides on womens clothing.
Our friendly customer service advisors will be happy to assist you on our 24 hour, toll-free helpline: 0282798630.