Terms and Conditions

If you use this publication and create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use nextdirect.com only with involvement of a parent or guardian. Next reserves the right to refuse to supply any individual or company, to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. We may combine the information you give us with information from other companies and use it to improve and personalise our services, content and advertising. This may also be done on a reciprocal basis. And from time to time, we make portions of our customer list available to carefully screened companies so that they can contact you with offers and information by mail, telephone, email or otherwise. If you do not want your name and mailing details made available, no longer want to receive a Next catalogue or wish to alert us to duplicate mailings, please call us on our helpline number or email marketing@next.com Next is committed to respecting your privacy. An electronic copy of each order is held by Next but will not be accessible to you. All orders will be concluded in the English language. We may also contact you for market research purposes. You agree that we may use Personal information provided by you in order to conduct appropriate anti fraud checks.

We may combine your information with information we collect from other companies and use it to improve and personalise our services, content and advertising. This may also be done on a reciprocal basis. From time to time, we make portions of our mailing list available to carefully screened companies. If you do not want your name and mailing list made available or no longer choose to receive a Next catalogue or wish to alert us to duplicate mailings, please call toll-free or email us at information@nextdirect.com. Next is committed to respecting your privacy. To review our privacy policy, please visit nextdirect.com.

Delivery will be made within 4-5 working days from the date your order is confirmed. Please note that delivery times may vary during busy periods. Additional time may be required during sales, UK bank holidays, and local public holidays, when delivery schedules may differ. We will always do our best to dispatch your order as quickly as possible.

Free Delivery and other offer order codes remain the property of Next Directory, are non-transferable and may not be reproduced in any form or used in conjunction with any other offer.

You can return any unwanted items within 28 days of receiving your order for a full refund. Items must be unworn where relevant and in their original condition and packaging.

If your items are returned to us outside of the 28 day period, we may retain the item(s) and/or not process a refund.

This doesn’t affect your rights to return faulty items. Also, cosmetics, toiletries, certain jewellery can only be returned if faulty.

Where a product has a security sticker warning that the product cannot be returned once the sticker is removed, a refund will not be given if the seal is broken except in accordance with your legal rights.

Returns are currently charged at 10$ this will be deducted from your refunded amount when using this service.

Please can you change Prices and Supply to have a capital letter at the start for the subject headers

You will be responsible for ensuring that any products you order comply with state and federal government import regulations. Our terms of sale to our customers in Australia are DDP - Delivered Duty Paid. That is to say, the amount paid by you is fully inclusive of delivery to the specified delivery address and all duties, taxes and customs clearance fees. From 1st July 2018 all global orders are subject to 10% GST. Next will not be increasing the price charged to our customers and will be absorbing this increased taxation.

If you are dissatisfied in any way with your order or have a query relating to home delivery, please click here to visit our Contact Us page.

The prices quoted are those ruling at the time of production. Due to circumstances beyond our control prices may have to be altered up or down, including any alterations to the rate of value added tax. If for this, or any other reason, an item is not acceptable, it may be returned providing it is sent back within 28 days and is in new, unused condition. Certain products cannot be returned. See section above, for details. All prices shown are cash prices in Australian Dollars (AUD). We reserve the right to accept or reject orders, to refuse applications or with prior written notice to close an account. Prices of goods displayed in and ordered through the Directory may differ from prices in store. We will request payment for the full amount on confirmation of your order.

All orders for products are subject to availability. In the event of supply difficulties we reserve the right to substitute items of equal quality and value. You will be notified of such substitutes when you place your order.

Next designers take great care with the colours used in the collections. The limitations of colour reproduction and the individual colour settings of your screen may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications may change.

© Copyright 2019 care of the Next Directory (a trading name of Next Retail Ltd.), Desford Road, Enderby, Leicester, LE19 4AT, UK. Registered number 4521150.

We reserve the right to refuse to enter a contract with any individual or company. The supplier of the goods featured is Next Directory, a trading name of Next Retail Limited. Next Retail Limited, registered in England and Wales 4521150, Registered Office Desford Road, Enderby, Leicester, LE19 4AT, UK. Authorised and Regulated by the Financial Conduct Authority for consumer credit activity in the UK. Vat Registration Number IE 99735220.

• Company Registered Number: 4521150
• United Kingdom VAT Registration: GB 179 7658 90
• Eire VAT Registration: IE 9973 522 O
• Germany VAT Registration: DE 173548186
• Cyprus VAT Registration: CY 99200002 N
• Spain VAT Registration: N 0060092 D
• Jersey GST Registration: 0002822
• Finland VAT Registration: FI 2278066-9
• France VAT Registration: FR 27 514868827
• Holland VAT Registration: NL 814246205 B01
• Sweden VAT Registration: SE 516405444601
• Italy VAT Registration: IT 00136189990
• Lithuania VAT Registration: LT 100005119714
• Belgium VAT Registration: BE 0822478341
• Estonia VAT Registration: EE 101344209
• Latvia VAT Registration: LV 90009253362
• Poland VAT Registration: PL 5263024325
• Denmark VAT Registration: DK 5263024325
• Austria VAT Registration: AT 66510803
• Bulgaria VAT Registration: BG 3075016688
• Czech Republic VAT Registration: CZ 682920045
• Greece VAT Registration: EL 997375275
• Hungary VAT Registration: HU 26905417
• Luxembourg VAT Registration: LU 25837003
• Portugal VAT Registration: PT 980442974
• Romania VAT Registration: RO 28476005
• Slovakia VAT Registration: SK 4020319457
• Slovenia VAT Registration: SI 88515842
• Croatia VAT Registration: HR 14316335868

Directors

• Lord Wolfson of Aspley Guise
• Amanda James
• Richard Papp
• Jane Shields

Company Secretary S.L. Anderson
Telephone calls to and from Next Directory may be recorded or monitored as part of our efforts to further improve service to our customers.

• The offer is valid for orders over the minimum value stated in your communication.


• The offer is valid until the expiry date shown on your communication.


• The offer can only be activated once the voucher PIN has been registered at nextdirect.com. A voucher PIN can only be registered once.


• The offer can only be used for purchases made online at nextdirect.com. It is not valid for telephone transactions. Redemption of the offer involves registering at nextdirect.com.


• The offer is only valid on introductory orders with nextdirect.com for new customers only. One voucher PIN per customer only.


• If the order is returned, the value of the offer is non refundable.


• The voucher PIN cannot be exchanged for cash. No change or refund will be given.


• Next cannot accept responsibility for the loss of your voucher PIN. It will not be replaced or its value refunded if this happens.


• Offer is open to residents of selected countries that are over 18 years old only.


• Next reserves the right to amend these terms and conditions and/or discontinue the offer at any time.


• Your statutory rights are not affected.

We are unable to accept credit cards that are due to expire within the next FIVE Days. Card details are checked and verified by a third party and goods are despatched once authorisation has been obtained.

The supplier of the goods featured is Next Directory, a trading name of Next Retail Limited. Next Retail Limited, registered in England and Wales 4521150, Registered Office Desford Road, Enderby, Leicester, LE19 4AT, UK. Authorised and Regulated by the Financial Conduct Authority for consumer credit activity in the UK. Vat Registration Number IE 99735220. All contracts with Next and the contents of this site are displayed in English.

These Terms and Conditions will be governed by and interpreted in accordance with English Law. The parties hereby submit to the jurisdiction of the English Courts. All contracts will be concluded in the English language.

The promoter is Next Retail Limited (Company no. 04521150) whose registered office is at Desford Road, Enderby, Leicester, LE19 4AT

Eligibility: This competition is open to residents of AUSTRALIA aged 18 or over, excluding employees of Next, their holding or subsidiary companies and their immediate family.

This promotion is governed by English law and disputes are subject to the jurisdiction of the English courts

Start date/Time: 09:00 on 12/05/2025

Closing date/Time: 17:00 on 09/06/2025

To enter, entrants must do the following:

Like the relevant TikTok competition post on @Tanna__tribe01 account

Follow @nextofficial on TikTok

Film and post your own TikTok video - this includes but isn’t limited to; your kids wearing Next, a carousel of your favourite pieces from the Next app, a recent Next haul or using the green-screen to talk through what’s on your wishlist

Use hashtag #KidsLoveNextAU

No purchase necessary. Multiple entries are permitted

Entries made after 17:00 on 09/06/2025 will not be counted.

Next does not accept responsibility for entries not received for whatever reason.

The Prize is:

A one-time use discount code to the value of $500.

The discount code will only be valid on orders over $500, and will be valid on full price items only.

The discount code will be valid for 2 months once received.

Full offer terms and conditions will be supplied with the discount code.

One winner will be selected at random on 10/06/2025 and will be contacted directly by @nextofficial via direct message before 17:00 on 23/06/2025.

The winner must confirm whether they wish to claim the Prize within 7 days of being notified and provide the information requested by Next. If the winner fails to do so, Next reserves the right to award the Prize to a reserve winner randomly selected.

Next will send a unique promotion code to the winner via email. Next does not accept any responsibility for any delays in delivery. Next does not accept responsibility for any incorrect details provided by the winner.

The discount cannot be exchanged for cash and no refund or change will be given. If eligible items are returned, the offer value or a portion may be deducted from the refund or credit and may not be reused.

This unique promotion code provided acts as a voucher for the value of €300.

The code entitles you to €300 off your order and can only be redeemed in one transcation.

Enter the unique code into the promo code box on the shopping bag to redeem.

You must be logged into your customer account to redeem and is non-transferable.

The unique code can only be used once and will be valid for 2 months from the date of issue

The voucher is for online purchases only at www.next.com.au/en only.

The offer cannot be used on delivery charges, sale items or gift vouchers.

Discount cannot be combined with other discounts. Certain multibuy and other product specific offers may still be available but this is not guaranteed. If a product specific offer is available (e.g. multibuy offer), the discount applies after the product specific offer has been applied.

Usual delivery times, methods and charges and returns policy apply.

The promoter reserves the right to amend these terms and conditions and/or discontinue the promotion at any time without notice and without liability.

The promoter reserves the right to substitute the prize with a prize of equal or greater value.

This competition is in no way endorsed, affiliated with, administered, or sponsored by TikTok.

The entirety of this Prize is non-transferable and non-refundable and must not be sold on. It must be taken as offered and will only be awarded to the winner as specified in these terms and conditions.

Next’s decision is final and no correspondence will be entered into.

Next reserve the right to verify all entries and participants’ eligibility, including but not limited to asking for address and identity details and to refuse to award a Prize or withdraw Prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this competition and its entry requirements or otherwise where a participant has gained unfair advantage in participating in the competition or won using fraudulent means.

By entering the competition, you agree to being contacted for competition purposes by email, mail or telephone, and to your personal details being used to administer the competition.

The winner agrees to participate in publicity arising from the promotion in the form of use of their name and image in a congratulations competition social media post.

If you object to any or all of your details being published or made available, please contact nextofficial@next.co.uk.

Events may occur that render the competition itself or the awarding of a Prize impossible due to reasons beyond the control of Next. Accordingly, Next may at its absolute discretion vary, amend or withdraw the competition and the winner agrees that no liability shall attach to Next as a result thereof.

To the fullest extent permitted by law, Next excludes all liability for any loss, damage, personal injury or death suffered by the Prize winner as a result of accepting the Prize, except where it is caused by the negligence of Next, their agents or distributors or that of their employees. Your statutory rights are not affected.

The competition and these terms and conditions are governed by English law and the parties submit to the exclusive jurisdiction of the English courts.

Details of the competition winner will be available for 14 days after the competition ends by writing to Next Marketing, at Desford Road, Enderby, Leicester, LE19 4AT and Next will provide the details of the winning entry to the Advertising Standards Authority on request.

$20 Off Your First App Order:

1. The discount will automatically be loaded to your account for customers who have not previously transacted using the Next App on either iOS or Android devices.
2. The offer will only be valid on orders over $100 after other discounts have been applied.
3. You must be logged into your customer account and shopping in the Next App to redeem the offer. The offer can only be used by the account holder. The offer is non-transferable.
4. The offer can only be used once per customer and will be valid until used, unless discontinued earlier (see point 11 below).
5. The offer is for online purchases at www.next.au only.
6. The offer cannot be used on staff purchases, delivery charges, sale items or gift vouchers.
7. Promotion discount applied will be apportioned across all qualifying items. If you have more than one unused promotion against your account, please note only the one with the best cash saving will apply to your order. Your remaining discount will be applied to subsequent orders.
8. Discount cannot be combined with other discounts. Certain multibuy and other product specific offers may still be available, but this is not guaranteed. If a product specific offer is available (e.g., multibuy offer), the discount applies after the product specific offer has been applied.
9. The discount cannot be exchanged for cash and no refund or change will be given. If eligible items are returned, the offer value or a portion may be deducted from the refund or credit and may not be reused.
10. Usual delivery times, methods and charges and returns policy apply.
11. The promoter reserves the right to amend these terms and conditions and/or discontinue the promotion at any time without notice and without liability.
12. The promoter is Next Retail Limited, Desford Road, Enderby, Leicester, LE19 4AT.
13. This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.
14. Our privacy policy can be viewed here

Sale/Clearance

1. All sale/clearance items are subject to availability.
2. Next day delivery is not available for sale or clearance orders.
3. Delivery of in stock items can take up to 21 days. You will be advised of the estimated delivery date at the time of order.
4. The link will direct you to the clearance tab on the website. Items on the main site are not included in this promotion.

$10 off $80

1. Offer available to selected customers, criteria predefined by Next Retail Limited
2. Your unique discount code (pin) will be provided to you via email.
3. The discount entitles you to $10 off your order. The discount will only be valid on orders over $80 after other discounts have been applied.
4. Enter the unique pin into the promo code box at checkout to redeem the discount.
5. Valid on order after other discounts have been applied.
6. You must be logged into your customer account to redeem the offer. The offer can only be used by the account holder.
7. The offer can only be used once per customer and will be valid until used.
8. The offer is for online purchases only.
9. The offer cannot be used on staff purchases, delivery charges, sale items or gift vouchers.
10. Promotion discount applied will be apportioned across all qualifying items.
11. If you have more than one unused promotion against your account please note only the one with the best cash saving will apply to your order. Your remaining discount will be applied to subsequent orders.
12. The discount cannot be exchanged for cash and no refund or change will be given.
13. Usual delivery times, methods and charges and returns policy apply.
14. The promoter reserves the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.
15. The promoter is Next Retail Limited, Desford Road, Enderby, Leicester, LE19 4AT.
16. This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.

$19 off $80

1. Offer available to selected customers, criteria predefined by Next Retail Limited
2. Your unique discount code (pin) will be provided to you via email
3. The discount entitles you to $19 off your order. The discount will only be valid on orders over $80 after other discounts have been applied
4. Enter the unique pin into the promo code box at checkout to redeem the discount.
5. Valid on order after other discounts have been applied.
6. You must be logged into your customer account to redeem the offer. The offer can only be used by the account holder.
7. The offer can only be used once per customer and will be valid until used.
8. The offer is for online purchases only.
9. The offer cannot be used on staff purchases, delivery charges, sale items or gift vouchers.
10. Promotion discount applied will be apportioned across all qualifying items.
11. If you have more than one unused promotion against your account please note only the one with the best cash saving will apply to your order. Your remaining discount will be applied to subsequent orders.
12. The discount cannot be exchanged for cash and no refund or change will be given.
13. Usual delivery times, methods and charges and returns policy apply.
14. The promoter reserves the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.
15. The promoter is Next Retail Limited, Desford Road, Enderby, Leicester, LE19 4AT.
16. This promotion is governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.