Great Britain's Number 1 Online Children's Clothing Retailer† †Online GB retailer shares (% value) across total clothing and footwear, across mens, womens and childrenswear. Source: Kantar WorldPanel Fashion covering period 52 w/e 11 Feb 2018.
The last order date for delivery before Monday 24th December is 16th December 2018.
Due to the upcoming UK festive period and national holidays, orders placed between 17th December 2018 and 6th January 2019 will be delivered in 6-8 working days.
Orders placed from 7th January 2019 will be delivered as normal in 3-5 working days.
Standard Delivery Information
We deliver direct to your work or home address via Skynet. Delivery is free on all orders over $35.00. Standard delivery is otherwise charged at $6.00 regardless of order size and will be despatched within 4 - 6 working days, subject to availability of the products you have ordered. Please allow extra days for local holidays, UK national holidays, weekends and sale time. Next reserves the right to amend or change the free delivery offer at any time, but we promise to notify customers at least 14 days in advance using the email contact details provided to us.
All returns should be sent to our following address:
Po Box 6068
You can return any unused item within 28 days of receipt for a full refund via post using the returns label on the reverse of your delivery note.
Postage must be paid by the sender and will not be refunded by Next. (This does not affect your statutory rights).
Free returns for paypal customers*
Online shopping just got even easier! We know that you sometimes want to return something and Paypal have now made it incredibly convenient to do so. If you use Paypal to order items online then all you need to do is:
1. Log into your Paypal Account once you have received your Next refund and complete the claim form within 30 days of making your purchase
2. Simply select your transaction and complete the Request Return Shipping Refund form
3. Remember to include your receipt(s) as proof of postage
4. Your refund will be applied to your PayPal account
You can find out more on the Paypal website click here
Our flexible payment methods mean you can pay by Visa, Mastercard, AmEx, Diners and PayPal.
Most shipments will not incur any extra charges. However, shipments of a very high value may be subject to import duties and taxes. For further information please click here
We've improved the size guides on womens clothing.
Our friendly customer service advisors will be happy to assist you on our 24 hour, toll-free helpline: 0282798630.